Rebecca Matheny, head of the Louisville Downtown Partnership, led the unveiling of the Louisville CityPost kiosks. | Photo by Caitlin Bowling

Kiosks unveiled Wednesday downtown will help guide people to restaurants and attractions and inform them about upcoming events, construction and services Louisville Metro Government provides.

Louisville Downtown Partnership, in concert with Louisville Metro Government, Louisville Public Media and Smart City Media, created and launched the new 55-inch smart kiosks called Louisville CityPost.

Nine are being installed along Jefferson and Fourth streets to start, but Louisville Downtown Partnership’s Executive Director Rebecca Matheny said the ultimate goal is to have 100 to 150 located throughout downtown.

“We will be rolling these out fast and furious,” Matheny said.

Smart City Media will manage the kiosks, including adding new businesses and attractions as they come online, while Louisville Public Media’s Do502 will provide an up-to-date event calendar.

“I think this is going to be an amazing innovation for downtown,” said Stephen George, interim president of Louisville Public Media.

Users also can view the information in multiple languages including Spanish, Hindi and Swahili, as well as email or text information provided by the kiosk to themselves or others. A representative with Smart City Media told Insider Louisville that the contact information will not be retained but that it will collect analytical data on what users are viewing most and when.

“Our downtown is booming, and I’m thrilled with this innovative effort to keep our workers, residents and visitors informed about all of the great places and events to enjoy here,” said Mayor Greg Fischer. “And offering free Wi-Fi hotspots is a nice complement to our digital inclusion work.”

Fischer also noted that Louisville CityPost kiosks have cameras that offer a 360-degree view of its surrounding, touting it as a public safety feature. Individuals can also use it to call 911.

A representative with Louisville Downtown Partnership told Insider that video will feed into the city’s Real Time Crime Center.

“This would allow the RTCC to pull up and view the video feeds from a specific camera on an as needed basis. We expect this integration to be completed as additional kiosks are installed in the coming months as part of the pilot project,” according to Louisville Downtown Partnership.

Louisville native Caitlin Bowling has covered the local restaurant and retail scene since 2014. After graduating from the Ohio University’s E.W. Scripps School of Journalism, Caitlin got her start at a newspaper in the mountains of North Carolina where she won multiple state awards for her reporting. Since returning to Louisville, she’s written for Business First and Insider Louisville, winning awards for health and business reporting and becoming a go-to source for business news. In addition to restaurants and retail business, Caitlin covers real estate, economic development and tourism. Email Caitlin at [email protected]


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